MAINTAIN COMPLIANCE

Watchtower Managed Service

Security is not a one-time event. We provide 24/7 oversight of your domain to ensure your emails never get blocked.

Why You Need Ongoing Monitoring

Email authentication is fragile. A simple change, like your marketing team adding a new newsletter tool, or your IT provider changing a server setting—can instantly break your SPF alignment, causing your legitimate emails to bounce or hit spam.

Watchtower acts as your safety net. We monitor the complex XML reports sent by Google and Microsoft every day, so you don’t have to. If something breaks, we know about it before your clients do.

What Is Included?

1. Continuous Traffic Analysis We process the forensic reports sent by major email providers. We translate raw data into a clear picture of who is sending email as your company.

2. Breach Detection & Response If a new IP address suddenly attempts to send email using your domain name, our system flags it. If it’s a hacker, we ensure they remain blocked. If it’s your new accounting software, we help you authorise it.

3. Configuration Management As your business grows, your digital footprint changes. We manage your DNS adjustments for you. Need to switch from Mailchimp to HubSpot? We update your protocols to ensure your delivery rates remain high.

4. Monthly Executive Summary You receive a plain-English PDF report every month. No jargon, just a clear confirmation that your domain is secure, your emails are delivering, and your brand is safe.

Optional Module: The Human Firewall

Secure the biggest vulnerability in your business: Your Staff.

Add-on available from £9 per user / month.

Technology can secure the server, but it cannot stop an employee from clicking a bad link. We provide an automated training platform to harden your human defences.

1. Phishing Simulation & Training We send safe, simulated “scam” emails to your team to test their awareness.

• Real-world Scenarios: Mimicking LinkedIn requests, Microsoft logins, and courier notifications.
• Instant Education: If an employee clicks, they are instantly presented with a 60-second micro-training video explaining what they missed.

2. Enterprise Password Security (Powered by 1Password) We have partnered with industry leader 1Password to eliminate the risk of weak or reused credentials.

• Eliminate “Sticky Notes”: Give every employee a secure, encrypted digital vault for their logins.
• Secure Sharing: Allow teams to share access to company tools (like marketing accounts) without revealing the actual passwords.
• Breach Alerts: Automatically notifies you if any of your company passwords appear on the Dark Web.